Terms and Conditions
Last updated: 2026
These Terms and Conditions (“Terms”) govern access to and use of the website tredcoo.com (“Site”) and the services provided through it (“Services”) by TREDCOO, a company operating internationally and providing services within and from the European Union, forming part of the Charisma group of companies (“Charisma”, “we”, “us”, “our”). By accessing the Site or using the Services you agree to be bound by these Terms. If you do not agree, you must not use the Site or the Services.
1Company and Scope
TREDCOO operates as a brand of Charisma and provides e-commerce solutions, real estate marketing and related digital services to clients located inside and outside the European Union. These Terms apply to all visitors, users and clients of the Site, regardless of their country of access, without prejudice to any mandatory consumer-protection rules of the user’s country of residence.
2Use of Our Services
Content, tools and materials made available on the Site are provided for informational purposes and to present our Services. They may not be copied, reproduced, distributed or used for commercial purposes without our prior written permission. You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use of the Site by, any third party.
3Intellectual Property
All content on this website, including text, graphics, logos, icons, images, software and their selection and arrangement, is the property of TREDCOO, Charisma or their respective licensors and is protected under applicable international and European Union intellectual property and copyright laws. Nothing in these Terms transfers any intellectual property right to you.
4Data Protection and Privacy
We process personal data submitted through this Site, including via contact and enquiry forms, in accordance with the EU General Data Protection Regulation (GDPR) 2016/679 and other applicable data protection laws. Personal data is collected only for the purposes of responding to enquiries, providing the Services and legitimate business communication, is kept no longer than necessary, and is not sold to third parties. You may request access, correction, deletion or portability of your data, or object to its processing, by contacting us at the address below. Further detail is set out in our separate Privacy Policy and cookie notice, which form part of these Terms.
5Limitation of Liability
To the maximum extent permitted by applicable law, TREDCOO and Charisma shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits, revenue, data or goodwill, arising out of or related to your use of, or inability to use, the Site or the Services. Information on this Site is provided “as is” and “as available”, without warranties of any kind, express or implied, save for those which cannot be excluded under mandatory EU or national consumer law.
6Indemnity
You agree to indemnify and hold harmless TREDCOO, Charisma, and their officers, employees and agents from any claim, liability, damage or expense, including reasonable legal fees, arising from your breach of these Terms or your misuse of the Site.
7Third-Party Links
The Site may contain links to third-party websites. We do not control and are not responsible for the content, privacy practices or availability of any linked third-party site.
8Termination
We may suspend or terminate your access to the Site or Services at any time, without notice, where we reasonably believe you have breached these Terms or applicable law.
9Force Majeure
Neither party shall be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including acts of God, war, strikes, internet or telecommunications failures, or governmental action.
10Governing Law and Jurisdiction
These Terms are governed by the laws of the European Union and the national laws applicable to Charisma’s place of establishment, without regard to conflict-of-law principles. Any dispute arising out of or relating to these Terms or the Services shall be submitted to the exclusive jurisdiction of the competent courts of that jurisdiction, save where mandatory consumer-protection law grants you the right to bring proceedings in your own country of residence.
11Severability
If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid provision shall be replaced by a valid one that most closely reflects its original intent.
12Changes to These Terms
We may update these Terms from time to time to reflect changes in our Services or in applicable law. The date at the top of this page indicates the last revision. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.
13Contact Us
For any questions about these Terms, or to exercise your data protection rights, contact us at info@tredcoo.com.